Patabay Shipping Policy

We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery partner. Just proceed with your order and we’ll do the rest.

  •  Small and Medium items: for orders with 2 or more items, the shipping fee applied will be the multiple item fee corresponding to the biggest item in the order.
  • Large items(LARGE TVS, HOME THEATERS,  FRIDGE AND COOKERS): shipping fees will always be charged separately since these items require specific transport arrangements.(I.e 1000 in Nairobi and 2500 outside Nairobi)
  • Ordering MORE ITEMS together will allow you to SAVE on shipping fees – You pay reduced fees for the 2nd item onward!

Delivery Times

Business days are Monday to Saturday. Delivery will be done in 3 hours within Nairobi and 24 hours outside Nairobi.

The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you

for more information kindly call/text 0711477775 or 0711114001.